These Terms were last updated 8th October 2021

 

These terms and conditions outline the rules and regulations for the use of PokeShizz's Website, located at www.pokeshizz.co.uk.

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By accessing this website we assume you accept these terms and conditions. Do not continue to use PokeShizz if you do not agree to all of the terms and conditions stated on this page.

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The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

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Cookies

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We employ the use of cookies. By accessing PokeShizz, you agreed to use cookies in agreement with the PokeShizz's Privacy Policy.

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Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

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License

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Unless otherwise stated, PokeShizz and/or its licensors own the intellectual property rights for all material on PokeShizz. All intellectual property rights are reserved. You may access this from PokeShizz for your own personal use subjected to restrictions set in these terms and conditions.

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You must not:

Republish material from PokeShizz

Sell, rent or sub-license material from PokeShizz

Reproduce, duplicate or copy material from PokeShizz

Redistribute content from PokeShizz (without prior consent)

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Pre-Orders

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When you place a pre-order on our website you pay for the goods at the point of sale, this reserves the item for you.

For any orders placed that contain any pre-order items, we will hold this order and set the order status to "processing" until everything is available to ship. You will then receive an email informing you that your order has been dispatched, and your Order Status will be updated to "complete".

You can cancel your pre-order up to any point up until the order is dispatched and receive a refund or store credit. 

If for any reason the price is lowered before the items are dispatched, you can contact us and request either a refund, or the difference as Store Credit.

 

Restriction of goods

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PokeShizz reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same debit/credit card and also to orders that use the same billing and/or shipping address. This will be made clear on effected items prior to Checkout. We will provide notification to the customer should such limits be applied to an existing order. 

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Order Errors

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Although the utmost care is taken to ensure your Order is delivered to you correctly, and on time; there may be an occasion where something is not to your satisfaction. 

In the event that there is an error on your shipment you are required to notify us within 3 Business Days of receiving the shipment. We will then work to resolve any Error that has arisen.

If we do not hear from you within 3 Business Days of receipt of your parcel, you are deemed to have accepted the goods received as correct.

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Returns and Refunds

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If you have received a Damaged/Faulty item you must inform us within 14 days of receipt of your order to arrange a Return and either a Refund, or a Replacement.

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Returns will only be accepted if the Product is received as Damaged/Faulty, however PokeShizz will not be held liable for minor manufacturing defects that occur on sealed product. This includes manufacturing defects with Single Cards as a part of a sealed product, as well as outer packaging.

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Any Postage costs incurred for Returns where Product is Damaged or Faulty will be covered by PokeShizz.

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PokeShizz reserves the right to refuse any request received after the 14 days period.

 

Delivery

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Please see the Delivery section on our About Page for details pertaining to Outgoing Deliveries.

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Order Amendments and Cancellations

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You may Amend or Cancel any order prior to despatch by contacting us - we recommend that you Call to ensure this is not missed prior to Despatch.

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If an order is Cancelled; either in part or in full, or Amended after Despatch, but prior to Delivery, then the Customer is liable for any and all Postage Costs involved in the transaction, as well as any costs incurred in Returning the Product.

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However, once an order has been Delivered we are unable to Amend or Cancel, and the "Returns and Refunds" Terms come into effect.

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Delayed or Lost Orders

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PokeShizz reserves the right to change the Courier/Postal Service used on an Order by Order basis.

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Although not often, deliveries through Royal Mail can take up to 14 Business Days to arrive. If you haven't received you item within 14 Business Days then the item can be considered lost. In this situation, you must notify us.

Once you have notified us we will take the appropriate course of action.

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We reserve the right to replace the order rather than issue a refund.

In any case where you refuse a Replacement, we reserve the right to deduct 50% from the refund value.

Where a Replacement is not available, a full refund will be issued.

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Please note that in the event that an Order is reported as Lost, the option for Standard Shipping without a Signed for or Tracked Option will be removed for that Customer until the Lost Order has been returned. All outgoing Orders have a "Return Address" label.

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We also reserve the right to refuse/reject any order placed by a Customer who has had repeated Lost Orders, and to suspend their Account.

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In the event that an Order is Delayed where a specific Date/Time has been requested and the subsequent Shipping paid for, then you must notify us within 2 Business Days, and we can look to take the relevant course of action.

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In any case where it is proven that the Courier/Shipping Company is at Fault, then a full refund of the Shipping paid will be made.

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Hyperlinking to our Content

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If you wish to link to any of our Content, or our Website in its entirety - please Contact us here

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We will not unreasonably refuse any link requests unless we decide that: (a) the link would make us look unfavourable to ourselves or to our accredited businesses; (b) the organization requesting has any negative records with us; (c) the requesting Party is not associated with any product or service that PokeShizz offers.

 

When requesting, please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. We aim to respond to these requests within 5 business days.

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Reservation of Rights

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We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

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Removal of links from our website

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If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

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Content Liability

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We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

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Your Privacy

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Please read our Privacy Policy

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Disclaimer

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To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury;

limit or exclude our or your liability for fraud or fraudulent misrepresentation;

limit any of our or your liabilities in any way that is not permitted under applicable law; or

exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

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These Terms and Conditions do not override your Statutory Rights.